Last updated: October 3, 2026
Who we are
Craft & Puzzle (craftandpuzzle.com) is operated from Andorra. For any question about this policy, contact us at threadella.art@gmail.com.
What personal data we collect
When you place an order, we collect: your name, shipping address, billing address, email address, and order details (items purchased, price paid). We do not collect or store your payment card details directly — these are handled entirely by PayPal.
How we use your data
We use your data to: process and fulfil your order, send you order confirmations and shipping updates, respond to customer service requests, and comply with legal/tax obligations.
Who we share your data with
- PayPal — processes your payment. PayPal’s own privacy policy governs how they handle your payment data.
- Lulu Direct — receives your name, shipping address, and order details in order to print and ship your book directly to you.
We do not sell or rent your personal data to any third party for marketing purposes.
How long we keep your data
We retain order information for 7 years, in compliance with our tax and accounting obligations under Andorran law.
Your rights
If you are located in the European Union, under the GDPR you have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us at threadella.art@gmail.com. We will respond within 30 days.
Cookies
Our site uses cookies necessary for the shopping cart and checkout to function. We do not use analytics, tracking, or advertising cookies.
Contact
For any privacy-related question, contact us at threadella.art@gmail.com.